Privacy Policy

Overview

This Privacy Policy applies solely to information collected by this website; https://www.symptai.com. It describes how Symptai Consulting Limited protects and makes use of any information you may provide when using our website or any interaction with social network platforms e.g. Instagram, Facebook, etc.

When you visit our website, you are free to explore without providing any Personal Information about yourself. When you register or subscribe to a service, we request that you provide Personal Information about yourself, and we collect Navigational Information. Personal Information is any information about an individual, including any information that can be used to distinguish or trace an individual’s identity (e.g. name, address, Social Security Number (SSN), Tax Registration Number (TRN)).

The following describes how data is collected, processed, stored and retained in addition to your rights as a Data Subject, who is an identified or identifiable natural person.

How we Collect Data:

Interactions with external social networks and platforms:

Facebook like button and external widgets;
LinkedIn like button and external widgets;
Instagram like button and external widgets; and
Personal Data: Cookies, Usage Data.

Website Usage Data:

Page Visits and external widgets; and
Personal Data: Cookies and Usage Data.

Information you provide directly via access pages:

Registration pages, landing pages, gated access pages and subscription pages; and
Personal Data: Cookies and Usage Data.

Types of Data Collected:

During your interaction with our products, we may collect personally identifiable information including, but not limited to, the following information:

Personal Data e.g. Basic Demographic Information (name, occupation, address, interests, etc.)
Contact Information e.g. Email address, telephone number (home, work, cell)
Employment Information e.g. Occupation, company name, job roles etc.
Website Usage e.g. Data Page Visits

Methods of Processing:

A Data Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of data. Data processing is also carried out via third party vendors. See Vendor's Privacy Policy

Purpose of Processing:

Marketing - Our internal Business Development Department reserves the right to initiate contact regarding products or services we offer via contact information you provided.
Analytics - We may use third party analytics tools to help us measure traffic and user trends for various products and services. These tools collect information sent by your device.
Research and Development - We may use questionnaires to identify new opportunities in our business to create/develop new products/services accordingly.
Product and Service Assessments - We may use your feedback to articulate the true benefits obtained from a product or service to determine best features.
Responding to inquires - We may use your information while responding to inquiries to give appropriate and useful feedback.

Sharing of Your Information

We will not share your information with third parties outside of Symptai Consulting Limited without your consent except as noted in this policy or compelled by law.

How We Store Your Information

Data collected may be stored in Jamaica as well as any other country or region Symptai Consulting, its Affiliates or Service Providers maintain facilities.

Symptai or its Affiliates may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions. If you are located in the European Union or other regions with laws governing data collection and use that may differ from Jamaican law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection law as your jurisdiction.

We use reasonable safeguards to help keep information collected through the service secure and reasonable steps while doing internal processing (such as role-based access controls). However, Symptai Consulting cannot ensure the security of any information you transmit to us or guarantee that the information may not be accessed, disclosed, altered or destroyed.

Other Web Sites and Services

We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party's own rules and policies. In addition, you agree that we are not responsible and do not have control over any third parties that you authorize to access your User Content. If you are using a third-party website or service and you allow them to access your User Content, you do so at your own risk.

Data Subject Rights

Data subjects have the right to unsubscribe or opt-out of having their data being processed at any time.

Additionally, Subjects have the right to:

Request from us, information regarding the data we have about you;
Request to have your data changed/corrected;
Request to have the data that Symptai has in its possession removed.

All Privacy requests and inquiries should be sent to privacy@symptai.com

Data Retention periods

Symptai reserves the right to hold data for as long as needed to carry out processes stated in this Privacy Policy.

Unsubscribe from Our Communications

You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located at the bottom of our e-mails, updating your communication preferences, or by sending us an email at info@symptai.com.

How to Contact Us

If there are any inquiries regarding this Privacy Policy or our Services, please email us at privacy@symptai.com or visit our Contact us page.

Changes to Our Privacy Policy

It may be necessary for Symptai to modify or update this Privacy Policy from time to time, for example to reflect updates to the Service or where required by law. Symptai Consulting therefore reserves the right to change or update this Privacy Policy without notification. All policy changes will be posted on this web page. Your continued use of our services and products after any modification to this Privacy Policy will constitute your acceptance of such modifications.